FAQ

Every question, answered once

100 answers from across the site, in one place. Every one links back to the page it came from.

Getting started

Getting started

What SKYA is, what it needs from you, and how the trial works.

What we track

What we track

Platforms, prompts, keywords and how often any of it refreshes.

Plans and billing

Plans and billing

Tiers, credits, add-ons, the billing cap and how you pay.

Reports and access

Reports and access

Exports, share links, roles, retention and data safety.

Fixes and publishing

Fixes and publishing

What SKYA writes, where it installs, and what never goes live on its own.

Alternatives

Alternatives

How SKYA sits against the tools you are probably also looking at.

How we know

How we know

Where every number comes from, and when the product refuses to show one.

Still not answered?

The help centre goes deeper, and a person reads every message sent from the contact page.