Getting started
Your first week, and what to expect while data lands.
Understanding your numbers
What each metric measures, and what it does not.
Prompts
The questions we put to the assistants on your behalf.
Competitors
Who we compare you against, and how you change it.
Acting on what we find
What SKYA can change for you, and what it can only draft.
Plans and billing
Trials, plans, credits and invoices.
Publishing to your site
How a draft or a fix goes from SKYA to your website, and what happens when no site is connected.
Content Engine and drafts
Drafts written from your evidence, what they cost, and how to get them onto your site.
Agents, audits and credits
What runs on demand, what it costs, and why a score is sometimes withheld or a credit refunded.
Citations, sub-queries and volume
What the assistants read before they answer, and how often people ask.
Add-on products
AI Shopping, Google Reviews, Reddit Visibility, the Meta Ads Hub, and the add-ons for one project (extra AI platforms, extra locations, SKYA Edge): what they do and how they are billed.
Team, workspaces and projects
Seats, roles, switching projects, and what an agency workspace can hold.
Still stuck?
A real person answers, and they can see your account.