Agents, audits and credits
What does "Not scored" mean on a reputation reading?
A dimension with too few independent sources says so instead of printing a number.
Each reputation dimension (customer sentiment, product trust, employer trust, media posture, crisis, AI perception) needs a minimum number of independent sources, meaning pages you do not own, before it gets a score. Below that floor the card reads "Not scored" and says how many sources were found and how many are needed.
A brand that only has its own pages talking about it is not "5 out of 5"; it is unmeasured. The floor is what keeps the number honest.
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